Places seriously need to stop including gratuity. If my service was good, I will leave a good tip. That’s how it’s supposed to work. You’re not supposed to force me to pay it.
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- kjscompp said: There was one instance I was at a working lunch and we asked the management that the 18% gratuity to be taken off because the service was horrendous, We did leave a tip, but it was more in line with what was deserved.
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